Privacy Policy

Our privacy policy is clear. We will not collect personal information about you when you visit our website or purchase directly from us, unless you choose to provide that information to us. If we collect that information, how we handle any information that you give to us is noted below.

The General Data Protection Regulation

Under the General Data Protection Act we have a legal duty to protect any information we collect from you. We aim to safeguard your data and keep strict security standards to prevent any unauthorised access to it. We will not pass on your details to any third party unless you give us permission to do so.

Trade Account Applications (GDPR)

In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crain/index.html

What information do we collect and how do we use it?

We may collect information from visitors to this website via online forms, session cookies and server based page tracking. For customers buying directly from us we will process data including business name, full contact name, address, phone number, email address, invoicing address if different from delivery address and any other personal data you actively provide. APS Biocontrol and/or its authorised agents(s) will process the data for the following purposes:

  • to deliver goods and services to you
  • to call or email you if necessary to carry out our servcies
  • to inform you about changes in our products and services
  • to offer you the option of creating an account
  • contacting you by email, telephone or post with promotional material.

If you would prefer not to receive direct marketing or any other form of contact from APS Biocontrol please contact us with your name and address.

What are Cookies?

Cookies are small data files created on your computer when you visit a website. Cookies store information to personalise a user experience. You can set your computer not to accept cookies. However, if you do this, you may not be able to use all of the facilities within the site. Except as mentioned earlier, any data which is collected does not include any information which could identify you personally.

What if you send us personal information?

If you provide us with personal information by completing a form and submitting it to us through our website or by email we will use that information to respond to your message.

We treat emails the same way we treat letters, but we do not collect personal information for any other purpose than to respond to you. We will only share the information you give to us, to act on your behalf or if required to by Scottish law.

If you wish to be removed from our database, then please contact us.

How do we protect personal data?

APS Biocontrol takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not secure or that there are indications of abuse, please contact us.

What happens when I link to another site?

This site may contain links to other websites. This privacy policy applies only to our site, therefore you should always be aware when you are moving to another site and read the privacy statement of any site that collects personal information.

Access to your information and contacting APS BIOCONTROL

If you wish to see our records of any correspondence you have sent to us, you can contact us.